Terms & Conditions

The List Local website is available for use on the condition that you agree to these Terms and Conditions. Use of the website, submission of information or submission of a signed contract signifies acceptance of these Terms and Conditions.

We reserve the right to amend these Terms and Conditions at any time. Acceptance by signed agreement and continued use of our services also constitutes acceptance of any future revisions.

Confidentially & Copyright

You acknowledge that all data, including but not limited to text, images and video submitted to or through this website—whether via email, form submission, enquiry, update request or any other means—will not be considered confidential or proprietary. We therefore retain an unrestricted right to use, publish, display, and distribute such content in any manner deemed appropriate.

Information on this website may be printed, downloaded or distributed for personal use only. This website contains text, artwork, images and other electronic media protected under the Australian Copyright Act 1968 (as amended). No information may be sold or used for commercial or financial purposes without written approval.

Agreement Terms & General Obligations/Responsibilities

Submission of a signed agreement signifies a binding contractual agreement with List Local, whereby you agree to honour all fees associated with services rendered and that you have read and agreed to these Terms and Conditions. Fees and charges are as stated on the contract. All agreements shall be for the period stated on the contract, commencing from the date of acceptance. Please refer to the signed contract for the applicable listing term.

As required by law, the contract states, “This is not a bill. You are not required to pay any money,” meaning the document constitutes an offer. By signing, you accept the contractual relationship and these Terms and Conditions. An invoice will be issued upon receipt of the signed contract. Payment terms are strictly fourteen (14) days from the invoice date. We reserve the right to charge late fees on accounts outstanding for more than thirty (30) days.

Correct Authority

You confirm that you are the correct authority to enter into this agreement, either as Management, an Executive Officer, or another authorised representative as defined under the Corporations Act 2001 – Section 127. If you are not in such a position, you confirm you have been granted express authority to act on behalf of the business. Incorrect authority will not be accepted as grounds for cancellation or non-payment.

Cancellations & Withdrawals

Any signed agreement entered into between the Customer and List Local cannot be cancelled, as cancellation constitutes a breach of contract. Payment terms remain fourteen (14) days from the invoice date. Any additional costs associated with debt collection or legal recovery will be the responsibility of the Customer.

Requests by the Customer for removal of a listing prior to the expiry of the agreed term are subject to a listing removal fee of $1999.00 (ex GST). This fee covers administrative processing, system updates, and associated costs. List Local reserves the right to refuse listing removal until the applicable fee has been paid in full

Dispute & Account Review Fees

Any dispute, challenge or enquiry raised by the Customer in relation to their account, charges, services, or contract terms may incur an administrative review fee charged at $50.00 (ex GST) per hour, subject to a minimum of ten (10) hours per dispute. Fees are non-refundable and may be required in advance prior to commencement of review.

List Local may, at its discretion, waive all or part of the review fee in any instance. Any such waiver shall not constitute an admission of fault, liability or error, nor shall it be deemed a waiver of any rights under this Agreement.

Listing Updates & Changes

Customers are entitled to make unlimited changes to their listing throughout the listing period, including but not limited to updates to contact details, descriptions, logos/images, and business information, provided such changes comply with List Local content guidelines and applicable laws.

All change requests are required to be submitted in writing to List Local, please provide the highest quality logo/image files possible. Please allow up to three business days for changes to be reflected online.

Accuracy of Information

The Customer warrants that all information, content and materials supplied to List Local are accurate, complete, lawful, and not misleading. The Customer is solely responsible for ensuring that all listing information complies with applicable laws, regulations and industry standards. List Local is not responsible for verifying the accuracy of customer-supplied content.

No Guarantee of Results

List Local makes no guarantees or representations regarding the performance of any listing, including but not limited to search rankings, visibility, leads, enquiries, traffic or commercial outcomes. Listings are provided on an “as is” and “as available” basis.

Limitation of Liability

To the extent permitted by law, List Local excludes all liability for any indirect, consequential, incidental or economic loss, including loss of profit, revenue, data or business opportunity arising from or in connection with this Agreement or the use of the services.

To the extent that liability cannot be excluded under applicable law, List Local’s total aggregate liability is limited, at its option, to the resupply of the services or the amount paid by the Customer under this Agreement.

Force Majeure

List Local shall not be liable for any failure or delay in the performance of its obligations where such failure or delay is caused by events beyond its reasonable control, including but not limited to system failures, internet or telecommunications outages, third-party platform failures, natural disasters, government actions or changes in law.

Severability

If any provision of these Terms and Conditions is held to be invalid, unenforceable or unlawful, that provision shall be severed, and the remaining provisions shall continue in full force and effect.